Request Maintenance



If you are a tenant living in a property that is managed by Pillars and have a maintenance issue, please click on the yellow button above.

We have a commitment to resolve issues quickly and reliably. Our reporting system helps us to receive the information that we need in order to understand your problem.

It also allows you to upload photos of your problem that may help our contractors to bring the right tools and equipment to fix your problem.

Repairs for non-emergencies that are reported online are likely to be dealt with more quickly than those that are reported by telephone or by email.

Emergencies must continue to be reported to us by telephone and then immediately after via our reporting software above. Telephones are manned 24 hours per day 01483 220 888.